Shipping, Return and Cancellation

Our Shipping Policy

 

Processing Time : Since our products are authentic handmade, usually we take 7-10 business days processing time to dispatch your ordered products. If the items are already ready to dispatch in our current stock then we'll deliver immediately.

 

Delivery Time : We ensure that the products are delivered in excellent condition and in the fastest time possible. We ship worldwide through our reputed global shipping partners for fastest as well hassle-free delivery. Only express shipping is used to enhance your shopping experience.

  • Domestic shipments [within India] : 3-5 business days after being dispatch.

  • International shipments [other countries] : 4-7 business days after being dispatch in express delivery.

 

 

Return, Exchange or Refund Policy :

 

Craftyle has a friendly return and exchange or refund policy to ensure your online purchase is free of stress. Since we are not always perfect so even after our hard work, there might be things which may not hold up to your expectations. So you have the option to return and exchange items  or claim refund against your purchase at www.craftyle.com and we are here to support you.

 

We allow easy return & exchange or refunds for,

  1. Products which are received in Damaged/Defective/Broken conditions.

  2. Products which do not match with the photo or details given in the site.

The following items can't be returned or exchanged,

  1. Custom or personalized orders

  2. Intimate items (for health/hygiene reasons)

 

Products must be returned in the original condition as they were received in along with the invoice. In any condition, the dispute must be registered with the seller within 3 days of product delivery and it should be returned within 7 days. Please contact us at (+91) 9804199808 or hello@craftyle.com along with the photos of defect/damage/mismatch within 3 days.

The refund will be initiated through your original payment method that was used during purchase of the products.

 

 

Cancellation Policy :

We don't accept cancellations once the order is placed. But please contact us if you have any issues with your order.